Introduction​

At Highborn Insurance Group, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains how we handle your data when you visit our website, complete a contact form, or communicate with us regarding Medicare, Final Expense, or other insurance solutions.

Introduction​

At Highborn Insurance Group, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains how we handle your data when you visit our website, complete a contact form, or communicate with us regarding Medicare, Final Expense, or other insurance solutions.

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​Information We Collect​

We may collect the following types of information:

• Personal Information – such as your name, address, email, and phone number when you voluntarily provide it through contact forms, quote requests, or email communications.

• Non-Personal Information – such as your browser type, device, or pages visited on our website (for analytics purposes).

• Protected Health Information (PHI) – only when necessary to assist you with Medicare-related plan comparisons or enrollment. This information is handled in compliance with HIPAA and CMS marketing guidelines.

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How We Use Your Information​

We use your information to:

• Respond to your inquiries or requests for insurance information.

• Provide personalized quotes and policy recommendations.

• Communicate important updates about your coverage or eligibility.

• Comply with applicable federal and state insurance regulations.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

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Information Sharing and Disclosure​

We may share information only with:

• Licensed insurance carriers or FMOs for the purpose of processing your insurance application or quote.

• Service providers who help us operate our website or communications (such as secure email or CRM systems).

• Regulatory or legal authorities when required by law.

All partners and vendors are required to maintain the confidentiality and security of your data.

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Data Security

We use administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse. This includes secure servers, encrypted transmissions (SSL), and restricted access to sensitive data.

 

Your Rights and Choices

You have the right to:

• Request access to or correction of your personal information.

• Request deletion of your information (unless required by law to retain it).

• Opt out of marketing communications at any time by contacting us directly.

To exercise these rights, please contact us at info@highborninsurance.com or call (713) 514-2282.

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Cookies and Tracking

Our website may use cookies or analytics tools to enhance your browsing experience and understand website traffic. You can disable cookies in your browser settings if you prefer not to be tracked.

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External Links

Our website may include links to third-party sites, such as Medicare.gov or insurance carrier portals. We are not responsible for the privacy practices of those external websites.

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Updates to This Policy

We may update this Privacy Policy periodically. The updated version will always include a “Last Updated” date at the top of this page.

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Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
Highborn Insurance Group
Phone: (713) 514-2282
Email: info@highborninsurance.com
Mailing Address: 5900 Balcones Dr. Ste 100 Austin, TX 78731